Exchange Policy
We want every ATSHREE piece to feel right.
7-day exchange window
Eligible products may be requested for exchange within 7 days of delivery.
Eligibility
Items must be unworn, unused, unwashed and returned with original tags, packaging and accessories. Products showing wear, damage, stains, alterations or missing tags may be rejected.
Size exchanges
Size exchanges are subject to availability. If the requested size is unavailable, our support team will help with the available options.
Non-exchangeable items
Customized or altered products, items marked final sale, and products that do not meet the return-condition requirements are not eligible unless the item arrived damaged or incorrect.
Damaged or incorrect item
Please contact support@atshree.com as soon as possible with your order number and clear photographs of the item and packaging.
How to request an exchange
Contact our support team with your order number, product, reason and preferred replacement size. We will confirm eligibility and next steps.
Policy may be updated as ATSHREE operations evolve. The policy displayed at the time of purchase applies to that order.